In this section you will find answers to many common doubts about our excursions, etc.

If you have tried to book through the website and have observed an error that does not allow you to do so, contact us on this form, we will take note of your incident and resolve it as soon as possible.

If you have selected the day you wish to travel and “to”pay with PayPal, an error has occurred, contact us here and we will solve your problem as soon as possible.

If you have selected the day you want to travel and when paying by credit card an error occurred, contact us here and we will solve your problem as soon as possible.

In all our excursions you must pay 30% of the total of the excursion to reserve your place.

The remaining money (70%) will be paid on the day of the excursion before leaving on the boat.

Yes, you can cancel up to 7 days before the date of the tour.

Whenever, due to natural phenomena, we can not travel for safety, we will offer another day to make the trip. In case you can not do it some “other” day, we will refund the deposit.

Depending on the boat in which you do the tour has a different capacity, here we detail each of them.

No Limits One: It has a maximum capacity for 7 fishermen. It is available in private “charter “(you can see it here) and shared “charter”(you can see it here), in the latter case we can not tell you exactly how many travelers there will be.

No Limits Two: This boat has a maximum capacity for 10 fishermen, remember that this boat is only available to reserve as a private charter, you can find it here.

Our boats leave from Puerto Colon, located in the area of Playa de las Américas. You must go to pantalan 11 and there we will receive you.

Yes, the colon “marina “ has a private parking where you can park the car right next to our pantalan, remember that this parking is private and when you leave you must pay the corresponding fee.

It is very safe, we go up to 3 miles from the coast, we have “life “vests for all passengers and all the security equipment: vengalas, etc. Every year the boat passes a security check and the insurance is at full risk.

Yes, they must take into account the stability of the boat since there are abrupt movements by the waves of the sea in certain cases and they must exercise extreme caution.

You can travel with children of all ages, take into account “that anything that may happen during the boat trip is at the risk of the adult who accompanies them”.

Do you have any other questions that do not appear here?